What are the new features in Facebook’s Q&A tool?

Facebook recently added a few new features to its Q&A tool, including:

  • The ability to host Q&As on Pages. Previously, Q&As could only be hosted on personal profiles. Now, Pages can also host Q&As, which allows businesses and organizations to connect with their followers in a more interactive way.
  • The ability to add prompts to Q&As. When you create a Q&A, you can now add prompts to give your followers some ideas about what to ask. This can help to keep the conversation on track and make it easier for you to answer questions.
  • The ability to pin questions. If you receive a question that you want to make sure everyone sees, you can now pin it to the top of the Q&A. This will help to ensure that your followers don’t miss it.
  • The ability to edit or delete answers. If you make a mistake in your answer, or if you decide that you want to change your answer, you can now edit or delete it. This will help to keep your Q&A accurate and up-to-date.

These new features make Facebook’s Q&A tool a more powerful and versatile tool for connecting with your followers. If you’re not already using Q&As, I encourage you to give them a try. They’re a great way to build relationships with your followers, answer their questions, and share your knowledge.

Here are some additional details about the new features:

  • Prompts: When you create a Q&A, you can now add prompts to give your followers some ideas about what to ask. To do this, simply type your prompt in the “Prompt” field when you’re creating the Q&A. Your prompts will appear below your Q&A question, and your followers can click on them to ask a question about that topic.
  • Pinned questions: If you receive a question that you want to make sure everyone sees, you can now pin it to the top of the Q&A. To do this, simply click on the three dots next to the question and select “Pin to top.” Your pinned question will appear at the top of the Q&A, and it will stay there until you unpin it.
  • Edited or deleted answers: If you make a mistake in your answer, or if you decide that you want to change your answer, you can now edit or delete it. To do this, simply click on the three dots next to the answer and select “Edit” or “Delete.” Your answer will be updated or deleted immediately.

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