How can I get help with ShareASale?

ShareASale offers a variety of ways to get help, including:

  • Help Center: The ShareASale Help Center is a comprehensive resource for all things ShareASale. You can find articles, videos, and guides on a variety of topics, including program training, growth opportunities, industry and sector insights and partner recruitment, as well as general guidance and optimizations.
  • Ticketing System: If you cannot find the answer to your question in the Help Center, you can submit a ticket to ShareASale’s support team. Tickets can be submitted through the ShareASale website or by email.
  • Phone Support: ShareASale offers phone support for merchants and affiliates. Phone support is available Monday through Friday from 9am until 6pm Central.
  • Live Chat: ShareASale offers live chat support for merchants and affiliates. Live chat is available Monday through Friday from 9am until 6pm Central.

To get help with ShareASale, you can choose the method that is most convenient for you. If you are not sure which method to choose, you can contact ShareASale’s support team for assistance.

Here are some additional tips for getting help with ShareASale:

  • Be as specific as possible: When you submit a ticket or contact ShareASale’s support team, be as specific as possible about your issue. This will help the support team to resolve your issue more quickly.
  • Include all relevant information: When you submit a ticket or contact ShareASale’s support team, be sure to include all relevant information, such as your account number, the date of the issue, and any steps you have already taken to try to resolve the issue.
  • Be patient: ShareASale’s support team is committed to providing excellent customer service. However, it may take some time for them to respond to your request. Please be patient and allow them time to investigate your issue.

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